Last updated on: 28 September 2021
GenTwo AG and its subsidiaries ("GenTwo AG", "we" or "us") welcome you to our website, mobile applications and other services provided via electronic means (together referred to as "Electronic Services") and appreciate your interest in our products and services.
When you use our Electronic Services, details of your usage may be automatically registered by our backend systems (such as your ip address, browser, http-header user agent, device-specific information the content you accessed, including time and date of access, usage and user interaction, and the redirecting website from which you came to our Electronic Services). We also process personal data such as your name, address, e-mail address, phone number, date of birth, gender and other data transmitted to us if you register for the usage of our Electronic Services or if you complete a registration form or comment field for a newsletter, product demos, etc.
We process the data based on the following legal grounds:
We process the data for the following purposes:
We process all your personal data in accordance with the applicable laws on data protection and for as long as required.
GenTwo AG only discloses Electronic Services usage data to third parties as permitted by law, if we are legally obliged to do so or if such disclosure becomes necessary to enforce our rights, in particular to enforce claims arising from a contractual relationship. Within this scope as well as for the purpose of optimising our products and services, we may transmit data within the GenTwo AG group between group companies in Switzerland or abroad. Furthermore, we may disclose data to external service providers if this is necessary for the provision of products and services. Such service providers may not use the data for any other purpose than to process the order in question. All of the above persons and entities that may receive data must observe the applicable national and international data protection laws as well as the data protection standards of GenTwo AG.
Where so prescribed by applicable legislation, GenTwo AG may on request or under an ongoing duty to provide information disclose data to supervisory authorities, judicial authorities or other persons of authority.
GenTwo AG will make every effort to take appropriate technical and organisational security measures to ensure that your personal data processed within the it environment controlled by GenTwo AG is protected against unauthorised access, misuse, loss and/or destruction, taking account of the applicable legal and regulatory requirements.
GenTwo AG takes both physical and electronic process-specific security measures, including firewalls, personal passwords, and encryption and authentication technologies. Our employees and the service providers commissioned by us are bound by professional secrecy and must comply with all data protection provisions.
Additionally, access to personal data is restricted to only those employees, contractors and third parties who require this access in order to assure the purpose of data processing and the provision of products and services (need to know principle).
Transmission of data via an open network GenTwo AG would like to draw your attention to the fact that if you use our Electronic Services via an open network, this may allow third parties (e.g. app stores, network providers or the manufacturer of your device), wherever they are located, to access and process your data. Open networks are beyond GenTwo AG’s control and can therefore not be regarded as a secure environment. Any transmission of data via such open network cannot be guaranteed to be secure or error-free as data may be intercepted, amended, corrupted, lost, destroyed, arrive late or incomplete, contain viruses or may be monitored. In particular, data sent via an open network may leave the country – even where both sender and recipient are in the same country – and may be transmitted to and potentially processed in third-party countries, where data protection requirements may be lower than in your country of residence.
Where data is transmitted via an open network, we cannot be held responsible for the protection of this data and we accept no responsibility or liability for the security of your data during transmission. We, therefore, recommend avoiding the transmission of any strictly confidential information via open networks.
Please note that most web browsers accept cookies automatically. You can configure your browser to not save any or only certain cookies on your electronic device or to always display a warning before receiving a new cookie. Deactivating cookies can, however, prevent you from using certain functions on our Electronic Services.
Remark: for some Electronic Services, cookies are only persistent during user session and will be deleted after the session is terminated.
Please refer to the previous section, "cookies", for information on deleting cookies.